FAQ

RETROSPEX 32 CONSOLE

THE GAME I’VE DOWNLOADED WILL NOT PLAY ON MY COMPUTER. WHY?

When you download a game (called a rom), your computer will not be able to play it. Roms only run on emulators, and your console will be able to play it because it has an emulator.

IS IT LEGAL TO DOWNLOAD GAMES FOR THIS CONSOLE?

It depends on the game, but downloading any games from our game downloads page is completely legal as they are either freeware or in the public domain. If you’re worried about the law, just download games from our downloads page as there are numerous free & legal games available.

I’VE INSERTED AN SD CARD INTO MY COMPUTER AND MY COMPUTER CANNOT FIND IT. WHY?

The SD card switch is probably set to ‘lock’ – just switch the small switch on the side of it to ‘unlock’ to enable data access.

CAN I DOWNLOAD & INSTALL GAMES USING A WINDOWS, MAC OR LINUX COMPUTER?

Yes.

WHY WON’T THE RETROSPEX 32 READ MY SD CARD?

Either the ‘GAMES’ folder on the SD card is spelt incorrectly or is not all UPPERCASE, or the SD card switch is set to ‘lock’ – just switch the small switch on the side of it from ‘lock’ to ‘unlock’ to enable data access.

WHY ARE SOME GAMES I’VE INSTALLED NOT WORKING?

Chances are the filename does not have a ‘.GBA’ suffix – any other suffix will not work. Another possible reason is that if you’ve downloaded a rom from a third party website rather than from our own website, it could just be a faulty rom.

CAN IT PLAY ANY OTHER GAMES THAN GBA?

No – it only plays GBA roms.

WHAT IF I CANNOT INSTALL EXTRA GAMES OR NEED HELP?

We have built a comprehensive customer support section on our website which usually answers our customers’ requests. We value our good reputation, and if you need help, we will make sure you get what you want.